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| Terms and Conditions |
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Warranty of Services and Reference Books
All our services/products (reference books) will serve their intended functions.
Prices
All prices for our services/products (reference books) are nett.
Payment Processing
We only accept Cash, VISA, MASTERCARD, NETS, American Express & Corporate cheque payments.We ensure accuracy in our billing.
Exchange & Refunds
All our services/products (references books) sold are non-exchangeable and non-refundable.
Withdrawal & Refunds (International Students Only)
|
% of
Course Fee
Refundable |
If student's written notice
of withdrawal is received |
| 100 |
More than 14 days before the commencement date. |
| 70 |
Less than 14 days before the commencement date but more than 7 days before the commencement date. |
| 50 |
Before but not more than 7 days before the commencement date. |
| 25 |
After but not more than 3 days after the commencement date. |
| 10 |
More than 3 days after the commencement date but not more than 7 days after the commencement date. |
| 0 |
More than 7 days after the commencement date. |
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Feedback
We welcome your feedback. Should you feel dissatisfied with any of our services/products (reference books), please contact us at
Tel: 6338 2281
Fax: 6338 7877
Email: andy@ase.edu.sg
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg |