30 July 2010
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Grievance Procedure

Students seeking redress for their grievance are to abide by the following procedures

Important Contact Persons & Numbers
Asian School of Education
Tel: 63383373 / 2281
Email: info@ase.edu.sg

Ms Helen Chuang (Principal)
Tel: 63383373 / 2281
Email: helen@ase.edu.sg

Mr Andy Chai (General Manager)
Tel: 63383373 / 2281
Email: andy@ase.edu.sg

Ms Cherol Tan (Admin Assistant)
Tel: 63383373 / 2281
Email: cherol@ase.edu.sg

CASE Mediation Centre (Complaints Department)
Tel: 64631811
Email: complaints@case.org.sg

Note:
* Appeals over GRADES are not dealt with in this Student Grievance Procedure.
* ASE will resolve complaints and submit a report to students within 21 working days.
* Students are advised to seek mediation from CASE, should the grievance NOT be resolve
 
 
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